TECHNICAL SALES ASSISTANT (Russian native speaker)

Unisensor is a belgian biotech company specialized in Diagnostic Engineering of Food Safety.

You will join the Sales department and will be the technical support to our Russian-speaking distributors. You ensure, under the supervision of the Sales Director, the following tasks:

  • Ensure the training of our distributors on the use of our products and related scientific aspects;
  • Provide a daily technical support to the distributor’s customers (answer technical and scientific questions);
  • Support our distributors in the Russian-speaking countries and ensure the correct information on our products is transmitted to their customers;
  • Participate in technical discussions with specialized organizations/associations;
  • Accompany distributors during sales visits for technical issues;
  • Write technical documents for external use (user manuals, reader/incubator/kit, validation reports, ...);
  • Manage claims on concerned areas;
  • Ensure the registration of products with local authorities;
  • Compare products with those of the competition in order to develop technical & commercial arguments;
  • Provide a sales support;
  • Manage and update the MSDSs of the customer users of our distributors;
  • Participate in business meetings for technical matters;
  • Establish visit reports and monthly activity reports.

Know-How

 

You have a bachelor or master degree with a biology, biochemistry, bio-engineer or equivalent orientation. You have excellent knowledge of Russian (native speaker, oral and written), as well as a very good command of English.

You have a first experience in the field of technical support in a scientific sector and/or in the agro-food industry. Concepts of quality management (ISO) and/or knowledge of good laboratory practices are highly requested. An experience in diagnosis is a plus. You have strong computer skills (Word, Excel, PowerPoint, Outlook).

Personal skills

You recognize yourself in the key values of Unisensor:

  • Efficiency and pro-activity;
  • Team spirit;
  • Integrity;
  • Listening and customer orientation.

You know how to work independently and demonstrate great interpersonal skills. You also have pedagogical abilities. You are flexible and ready to travel to the countries of the former USSR about 50% of your time.

Are you interested in this job and think you have the profile corresponding to it? We offer you a permanent contract with an attractive salary package in a growing company.